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Studio Email: info@brownsparrow.org


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Terms of Services

Effective Date: December 30, 2019
This page explains our terms of service, which contain important information about your legal rights. When you use Brown Sparrow LLC services, you’re agreeing to these terms.

Logo Terms
  • What is a logo?

    A logo is a symbol or other design adopted by an organization to identify as a brand.

  • What logo services does Brown Sparrow have to offer?

    Brown Sparrow has three (3) primary logo services.


    Standard Logo: With the standard logo package, clients receive three (3) logo concepts with unlimited revisions.


    Logo Kit:  With the logo kit, clients receive three (3) logo concepts with unlimited revisions, One business card concept, with 250 printed cards, either matte or glossy.


    Logo Reconstruction: With a logo Reconstruction Brown Sparrow 

  • Does my logo services really come with unlimited revisions?

    Yes!! We believe in giving our clients the best logo version; that why our logo concepts come with unlimited revisions. How it works is that we would create three (3) logo concepts. If one of the ideas is workable, then we keep working on it until your in love with it.



    However, if there are no concepts you like in the first wave, we go back to the drawing board and create another set. We can to a reset for a total of  nine(9) concepts. We believe within the (potential) nine (9) thoughts; there should be a workable idea for us to work off of. 

  • What file formate does my logo come in?

    We give all clients the following formats. 

    • .jepg 
    • .pdf
    • .png
  • Can I purchase other formats for my logo?

    Yes, as long as we're the one who initially created the logo, you can also purchase the following versions of your logo.

    • XL print version 
    • Black and white logo version 
    • Design file. 
    • Font files for the logo
Business Card Terms
  • What kind of business card paper stock do you have?

    Brown Sparrow offers a variety of paper stocks to choose from.  


    • Matte 
    • Glossy
    • Pearl
    • Silk 
    • Natural fiber 
  • Do you have any specialty printing?

    Brown Sparrow has a variety of specialty printing to can choose from. They include:

    • Foil Printing 
    • Plastic Card Printing 
    • Spot Glass Printing 
  • What kind of business card shapes does Brown Sparrow offer?

    Brown Sparrow offers Standard business, Square Cards, and Slim Cards. 

  • Can I get a sample of business cards?

    Brown Sparrow offers a free business card sample kit. Our sample kit contains all the different papers and printing processes we can fulfill. 

Web Design Terms 
  • Does Brown Sparrow offer web design services?

    Brown Sparrow has two types of web archetypes to choose from. A standard and e-commerce website. Website pages, functionality, timeline, and price, are base on the client's needs.  Please contact us at info@brownsparrow.org for questions about of web design services. 

  • Web development & timeline

    Brown Sparrow will design & construct a website based on client needs, the content presented, and the client outline. The website should be designed and developed within 120 days. If the project needs more than 120 days client must inform Brown Sparrow, and we’ll adjust the timeline.


    • The 120-day mark is not stating Brown Sparrow will take 120 days to build a website; rather, the website project as a whole should be completed within this time frame..

  • Exceeding development time fee

    If the website exceeds more than 120 days, a development fee may be applied to the project. The development fee is 5% of the remaining balance on the website project.  


  • Pausing a website project.

    The client has the right to pause their project during any time in the development cycle. An email must be sent to request the halting of the project. If the project is halted, then a development fee WILL NOT BE APPLIED. 


    However, the project will be suspended for a minimum of 30 days. The client can ONLY pause the project for a maximum of 45 days. If the project is halted for more than 45days, it will be acknowledged that the project is canceled/frozen. From that point, a reactivation fee will be required to resume the project. 

Hosting Terms 
  • Web hosting vs. domain hosting

    Web hosting and domain hosting, though closely related, are two different services. Web hosts allow users to create and store content, like a website, on Internet servers. Domain hosts provide domain names, which help visitors access your web content.

  • Web hosting 101

    If you think of your web content as a store, a web host provides the physical space where you display your store’s products—in this case, the text, images, videos and other content that make up your site.


    When Brown Sparrow builds your website, Brown Sparrow is your web host. We provide a place on the Internet to display your content, in addition to tools for creating and managing that content. Every Brown Sparrow site is stored on our servers, similar to how physical stores rent space in a shopping mall.

  • Domain hosting 101

    A domain host provides a domain name, like www.yourdomain.com, that visitors can use to find you. A domain name is like a street address that directs people to your website's location.


    Domain hosts store domain names and facilitate their registration.  You can purchased a domain name from a registered  third-party provider, like GoDaddy or Bluehost or through Brown Sparrow. 

  • Can I host my site on my own servers like Godaddy.com or Bluehost?

    No, exporting your site to host on another server is not currently possible. Brown Sparrow websites require a very specific hosting setup to integrate our powerful features and SEO optimization. All sites currently created with  Brown Sparrow must be hosted on our hosting platform.

  • Can I download my website and use it on other platforms?

    No. Brown Sparrow websites are only compatible on our platform and cannot be used for other systems such as WordPress.

  • What are the hosting plans available from Brown Sparrow?

    Brown Sparrow offers three (3) different types of hosting plans.



    Unicorn Plan: This hosting package is perfect for small and midsize websites. The plan covers up to 10 web page support, Website backup/restore systems, Unlimited content updating session*, Email & text support for your site, and an SSL Certificate.


    Griffin Plan: This package is perfect for midsize websites, and website with e-commerce, or a blog component. The hosting plan covers 10+ webpages for, Website backup/restore systems, Unlimited content updating session*, Email & text support for your site, E-commerce System with 10 Product slots, a blogging system, and an SSL Certificate.



    Dragon Plus Plan: Our Dragon Plus Plan is our advance version of the standard Griffin hosting package. in addition to all the benefit in the standard Griffin Plan, clients also get access to advance e-commerce features like 


    • 100 product slots
    • Discount code creation for products
    • Advanced inventory management
    • Shoppable Instagram Posts
    • Facebook Shop
    • Facebook pixel
    • Digital goods selling
    • Abandoned Cart Data
    • Wholesale pricing groups
    • Product variations
    • Advanced SEO tools
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